We are committed to being very aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the "best" in our business. Quality is not just another goal, it is our basic strategy for survival and future growth.
- Service and Integrity
- Focusing on customer needs and expectations by delivering an impartial, confidential service aimed at delighting its customers.
- Compliance with the relevant regulatory standards and requirements.
- Providing thorough testing, inspection and product certification services which adopt the highest levels of technical and professional conduct and adhere to best practice.
- Creating a continuous improvement culture in services staff.
- The continuing development of staff competency.
- Configuring its internal resources to rapidly respond to changing market forces and opportunities, i.e. optimize strategically against competitors.